Mystery Shopper Jobs

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Mystery Shopper Jobs

Mystery shopping is a tool used by market research companies or by companies themselves to measure quality of service, or compliance with regulation, or to gather specific information about products and services. The purpose and identity of the mystery shopper are generally not known by the company or service being evaluated. While this job isn't intended to fulfill your monthly expenses, it's an opportunity to earn some extra cash.

Beware of scams. Never pay money to join a company to become one of their shoppers. Make sure the mystery shopping company is a member of the Mystery Shopping Professionals Association (MSPA).

MSPA is the official organization responsible for regulating mystery shopping companies. The objectives of the MSPA is to establish professional standards for the industry, educate providers, improve quality of services for clients and shoppers and to promote members to other industry associations and prospective clients. Varying certification levels are offered to their members. See the MSPA site for details.

There are several reputable mystery shopping companies. The following companies are free to join: Best Mark, Sinclair Customer Metrics, Market Force, Intelli-shop and Experience Exchange. Once you register with these companies, the company will email you with shop offers based on your preferences, provide you with shop offers via their mobile app or you can browse the offers through the mystery shops online job board. You can search by zip code or city and select a radius within that location. You can then apply to the mystery shop of your choice.

Once approved, the mystery shop will assign a due date to complete the mystery shop on or before. You then have a limited time to log into their site and provide your feedback. If any purchases are made during your mystery shop, the company may grant a full or partial refund depending on the assignment given. Your chances of increasing your shop request approval can be based on multiple factors; you have previously worked with the mystery shop, have high shopper ratings, conduct your mystery shop timely with no prior cancellations or no shows, have an MSPA certification and have registered with IC Pro as an Independent Contractor.

A quality Mystery Shopper should be open minded and objective with each shop job. Following directions, detail oriented and strong memory retention are all skills that one should have to complete a detailed and concise report. Mystery Shoppers need to be friendly to hold conversations with the people at the mystery shop establishment. Providing honest feedback is also essential.

Mystery shopper jobs pay may vary depending on the mystery shopper job. Jobs can pay between $8 and $25 each. The more you shop and become a reputable shopper, the more you can get paid per job. Read this Forbes article to hear about one person's experience mystery shopping and how they saved their shopper earnings over time to purchase a car. Again, this is not intended to become a full-time career but a supplement to your existing income.

If you enjoy interacting with people, appreciate good service and would love to have some extra pocket money, then becoming a Mystery Shopper may be for you.

    • Mystery Shopper
      SERVICE MEASURE LIMITED us
      Service Measure leading virtual jobs-side gigs and savings they offer a competitive base salary plus uncapped commission structure, it's entails going to stores as an under cover agent, carry out an ...
    • Mystery Shopper
      Service Measure us
      Become mystery shoppers in your area. If you've never heard of a mystery shopper before, it's a person who is paid to act like a regular, everyday shopper, then provide feedback on their experience. ...
    • Mystery Shopper
      Express Employment Professionals Waynesburg, PA, USA
      Express Employment is looking for someone between the age of 21-25 to work a monthly repeat assignment as a Mystery Shopper. Candidate will work one weekend per month in the Waynesburg, Farmington ...
    • Mystery Shopper
      Harmony Success Strategies, LLC Newtown, PA, USA
      ***Attention Mystery Shoppers who live in or around Newtown, PA*** Harmony Success Strategies needs you! If you live near this area and have Mystery Shop experience, please apply today! Looking for ...
    • Part-time Shopper
      Instacart ASHBURN, United States
      Instacart Shoppers help their customers and community by giving back valuable time and enabling easy access to their favorite grocery stores. What you?ll do Shop for groceries using Instacart?s ...
    • Personal Shopper Clerk - Hiring Event
      Harris Teeter Vienna, United States
      Harris Teeter is hiring Personal Shopper Clerks! Description : Personal Shoppers are responsible for nearly every aspect of the home shopping program, from downloading internet orders to loading ...
    • Retail Merchandiser #ZR
      SPAR Field Services Middletown, MD, USA
      ... mystery shopping, and much more.
    • Director of Sales & Marketing (Senior Living Community)
      Harmony Senior Services Herndon, United States
      Respond to all information gathered from the Mystery Shopping Program to improve inquiry handling Lead Tracking and Follow-Up: * Use lead tracking system to document all contacts with prospects
    • Furniture Assembly Technician
      SPAR Field Services Rockville, MD, USA
      ... mystery shopping, and much more.
    • NATIONAL ACCOUNT MANAGER
      Compass Group New York, NY, USA
      Create action plans for individual building teams based on results of mystery shopper program * Oversee the training and development of guest experience software Preferred Qualifications * BS Degree ...
    • Halloween City Seasonal Sales Associate
      Party City
      Utilizes suggestive selling to help meet/exceed daily sales goals and enhance customer's shopping experience * Processes incoming freight as directed * Ensures the continued integrity of store ...
    • Night Crew Lead (Full Time Bid) Shadyside Market District
      Giant Eagle Pittsburgh, PA, USA
      Voice of Guest, Mystery Shoppers). Respond to guest calls regarding product inquiries, special orders and product requests. Address customer care calls when appropriate. Provide coaching and feedback ...
    • Fine Dining Server
      Entertainment Cruises - Washington, D.C. Washington, DC, USA
      Performance will be measured by guest and mystery shopper satisfaction surveys, departmental tests, management evaluation, and comparative beverage sales. Job Specifications / qualifications
    • Retail Project Lead #ZR
      SPAR Marketing Force McKees Rocks, PA, USA
      ... mystery shopping, and much more. Because SPAR Marketing Force is nationwide, in almost every zip code in the country, you can work close to home, in stores you may now shop in or work at, and ...
    • Customer Service Representative- Development and Growth
      Capitol Marketing Strategies Arlington, VA, USA
      Capitol Marketing Strategies works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can only help educate the customer but also ...
    • Personal Shopper(Part-Time) Green Market District
      Giant Eagle Uniontown, OH, USA
      Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment. * Assisting customers in the lot with groceries/carts. * Keep the ...
    • Retail Merchandiser Independent Pharmacy - Fairless Hills
      SPAR, INC Fairless Hills, Pennsylvania, USA
      ... mystery shopping, and much more. Because SFS is nationwide, in almost every zip code in the country, you can work close to home, in stores you may now shop in or work at, and communities you know ...
    • Assistant Retail Project Crew Lead SNG #ZR
      SPAR Marketing Force Philadelphia, PA, USA
      ... mystery shopping, and much more. Because SPAR Marketing Force is nationwide, in almost every zip code in the country, you can work close to home, in stores you may now shop in or work at, and ...
    • Personal shopper - get paid to grocery shop
      Shipt WEEHAWKEN, United States
      As a Shipt Shopper, you will: * Use the app to accept orders from Shipt members in your area. * Accurately shop and deliver orders to member homes. * Bring the magic with every delivery to ensure the ...
    • Customer Service Representative
      ROCS Fairfax, VA, USA
      Knowledge of the online shopping experience * Strong written English * Strong problem-solving abilities * Previous customer service experience $14/hr + Benefits Full-time! 8:30-5:00 M-F Fairfax, VA
    • CDS Part Time Product Demonstrator
      Advantage Sales & Marketing LLC Sterling, United States
      If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration Services (CDS), the in-house product demonstration company for Costco, might be the place for you! We are ...
    • Mixologist - Bartender
      Entertainment Cruises - New York & New Jersey New York, NY, USA
      Performance will be measured by evaluation of drink ticket times, guest and mystery shopper satisfaction surveys, departmental tests, and management evaluation. Job Specifications / qualifications
    • Host/Floor Captain
      Entertainment Cruises - Norfolk Norfolk, VA, USA
      Performance will be measured by guest and mystery shopper satisfaction surveys, departmental tests, management evaluation, and feedback from peers on the service team. Job Specifications ...
    • Full Time Bridal Consultant/Sales Associate
      Gabriella New York Bridal Salon New York, NY, USA
      We place a high premium on providing excellent customer service and ensuring a fun, hassle free shopping experience for our customers. Each Stylist / Sales Consultant will be trained to handle all ...
    • Seasonal Sales Associate
      CB2 Great Falls, United States
      That enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Under the direction and mentorship of the Sales Manager, your day is dedicated to ...
    • Hiring Immediately! Customer Service Representative (RETAIL)
      BT Titan Solutions Northfield, OH, USA
      We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family.
    • Sales Associate
      Goodwill of Greater Washington Sterling, VA, USA
      Provides excellent customer service as a first point of contact to retail customers and maintains the sales floor to ensure and exciting shopping experience. Partners with team members in a fast ...
    • Customer Service Representative
      Oui New York, NY, USA
      What We Do As consumer-shopping habits have moved online, brand loyalty continues to fall, as there is no personalization. We offer clients offline solutions that deliver an exceptional consumer ...
    • Sales Associate
      Home Depot Warrenton, United States
      Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting ...
    • Customer Service Representative
      Sickles Market Little Silver, NJ, USA
      ... shopping experience, and quality relationships with all our customers, neighbors, industry contacts, with each other, and the community at large. We have grown from a simple farm stand to a world ...
    • Customer Service Representative - Travel Opportunities Available
      BT Titan Solutions Boston Heights, OH, USA
      We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family.
    • Sales Associate
      Marlo Furniture Fredericksburg, VA, USA
      Do you think you have what it takes to turn shoppers into buyers? Are you a passionate and motivated team player? As a leading home furnishing manufacture, Marlo Furniture is looking for retail Sale ...
    • Secret Shopper - $18 Hourly - Only in VA - MUST be 21 but under 26 yrs
      Gaskins Search Group & Temporaries Now Annandale, VA, USA
      Secret Shoppers Needed for Northern Virginia $18 per hour, Part-Time = Day, Weekend and Evening Hours Available No Long-Term Commitment or Hours Requirement Work as little as 1 or as many as 12 days ...
    • Sales Associate
      Rescue Mission Ithaca, NY, USA
      The Ithaca Thrifty Shopper promotes flexibility which allows our sales associates to meet the needs of personal and work obligations. Therefore, regular, dependable attendance and punctuality are ...
    • Jewelry and Diamond Sales Associate
      Lauren B Jewelry us
      Our current team consists of young professionals who all work together to create the most interactive and seamless diamond and engagement ring shopping experience around. At Lauren B, we separate ...
    • Sales Associate - Senior Living
      Harmony at Harbour View Suffolk, VA, USA
      The Community is also located adjacent to a small shopping center that houses a Starbucks and other retailers.
    • Sales Associate - Pocket Specialist
      DOVER STREET MARKET New York, NY, USA
      Offering a personalised shopping and styling experience to our clients; able to navigate all spaces in the building while always prioritizing Pocket Space sales/needs. * Delivering personal monthly ...
    • Sales Associate
      Face Values Succasunna, United States
      As a Sales Associate, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience.
    • Sales Associate - Women's Upscale Boutique (Seasonal May-Oct Yearly)
      Patchington Long Beach Island, NJ, USA
      Provide an exceptional shopping experience for the customer. Have a flexible schedule--weekend and nights are required.Sales/ Customer Service/Experience selling women's fashions and accessories.
    • Personal Shopper - Night Crew
      Giant Food Lancaster, PA, USA
      Selector/Peapod Personnel Shopper Part-Time Starting rate of $10 per hour! Flexible hours! Working in our home shopping facility, you will accurately select online grocery orders and prepare them for ...
    • Sales Associate
      Rejuvenation New York, NY, USA
      Provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty ...
    • Sales Associate
      Michael Kors Hanover, MD, USA
      RetailMAINJOBOBJECTIVETo support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environmentforthe customers.ESSENTIAL JOB RESPONSIBILITIESSALES ...
    • Instacart Shopper (car required)
      Instacart BROOKTONDALE, United States
      Earn money shopping and delivering groceries, giving customers more time to do what they love. * Be Independent Schedule work around your own life. * Have Fun Spend time shopping, exploring new ...
    • FABRIC SHOPPER
      KA Design Group LLC New York, NY, USA
      Experienced Fabric Shopper The Shopper works closely with owners, associate designers and clients to support the creative initiative for specific projects. The Shopper should also possess basic ...
    • Customer Service Representative Branchland West Virginia - FAMILY DOLLAR STORES®, Inc.
      FAMILY DOLLAR STORES®, Inc. Branchland, West Virginia, USA
      Assists in maintaining a clean, well-stocked store for customers during their shopping experience. * Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports ...
    • Liberty Travel Plaza Tobyhanna Exxon is Now Hiring An Assistant GM
      LIberty Travel Plaza Tobyhanna, PA, USA
      Customer Service Assures a pleasant shopping experience for all customers, responds to customer ... mystery shops are at or above brand standards. · Provide superior customer service to all of our ...
    • Manager, Guest Services
      Simon Property Group Hackensack, NJ, USA
      ... through Simon Mystery Shop of employees and team * Ensure compliance with all policies and ... Shopper program enrollments and tracking, and other programs unique to specific centers MINIMUM ...
    • Physician / Family Practice / Virginia / Permanent / Family Practice Physician Job
      Kurz Solutions Virginia Beach, Virginia, USA
      ... shopping and the 1,300 seat Sandler Center for the Performing Arts. The Farm Bureau Live ... mystery and entertainment. The touch tanks, exhibits and live animal habitats make it one of the ...